Pep Boys Auto Service & Tire

State:	North Carolina
Address:	8620 Arbor Creek Dr, Charlotte, NC 28269
Zip code:	28269
Phone:	(704) 992-5768
Website:	https://stores.pepboys.com/nc/charlotte/8620-arbor-creek-drive.html

Monday:	7:00 AM – 7:00 PM
Tuesday:	7:00 AM – 7:00 PM
Wednesday:	7:00 AM – 7:00 PM
Thursday:	7:00 AM – 7:00 PM
Friday:	7:00 AM – 7:00 PM
Saturday:	7:00 AM – 7:00 PM
Sunday:	9:00 AM – 5:00 PM

• Ingrid Anders
  
  
  (November 20, 2018, 12:24 pm)

  Kudos to the new manager Bill! I called this morning to inquire about a new headlight bulb. He did some quick research and asked me to come in so they could take care of it. I mentally prepared to spend an hour or more for the quick fix as that had been my experience at this location before. Not only did he personally walk out to pop in my light, but he checked my battery, tightened the cable and I got advice from another mechanic about my brakes needing servicing soon (not a pushy get them done now sales pitch) within 20 minutes. A far better experience than I had previously here. Customer service is on the upswing. Good job Bill turning this location around!

• Jessica Stinar
  
  
  (November 15, 2018, 4:47 pm)

  I just stopped at this location to get a brake light bulb. When I pulled in, I opened my glove box and found a random bulb so I brought it in and asked if this was the bulb I needed. Without skipping a beat, Rodney took the bulb, walked out to my Jeep and put it in for me! What great customer service! I will be back for all my future car needs!

• vicki redder
  
  
  (October 3, 2018, 11:58 am)

  I was out with my friend the other day, and she realized my tire was looking low. I was near the Pep Boys in the Highland Creek area, so I stopped in. I thought I would need a new tire, but the manager, Joe Mosso, saw there was a nail. He was very pleasant, and said that he could plug it for me in just a few minutes! He took it right in and got it fixed in no time! Just wanted to say Thank you, and let customers know that if they need service, and are in the area of this Pep Boys, they will be very pleased!

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