State: | Texas |
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Address: | 3515 Rayford Rd #100, Spring, TX 77386 |
Zip code: | 77386 |
Phone: | (281) 350-7040 |
Website: | https://texaschildrenspediatrics.org/locations/texas-childrens-pediatrics-rayford |
Monday: | 8:30 AM – 5:00 PM |
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Tuesday: | 8:30 AM – 5:00 PM |
Wednesday: | 8:30 AM – 5:00 PM |
Thursday: | 8:30 AM – 5:00 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I need to start this review by saying that, I never write reviews. Bad or good. Sometimes people just have a bad day, so I give them the benefit of the doubt, and besides, writing an angry review isn't going to make me feel any better.
Yesterday, I had a bad day. Both my wife and I had minimal sleep as our 5 month old just wouldn't stay asleep. My wife's intuition was to make an appointment because she suspected an ear infection. So I called on my way to work and got a SAME DAY appointment with Dr. Lynch at 4:30pm. Anyone who has gone through urgent care knows how valuable that was.
So I leave work early to pick up my son from day care and take him to his appointment. There is an accident on the 45 feeder road, a standard slow moving long train on Rayford, AND when I got to his school they were feeding him (even though I told them to feed him earlier). Needless to say, I was late by about 15 minutes. I called ahead to tell them I would be and Julie was very understanding.
When I arrived, another front desk staff member had started to tell me that I was beyond the 4:45pm cutoff time, and that I could be seen tomorrow. She was unaware that I had called and spoke to Julie before hand. Julie stepped in to make sure that I was taken care of, followed by Virginia, the clinic manager, explaining to me that recently they had put a hard stop on appointments at 4:45pm but that the clinic is understanding that Houston traffic is... Houston traffic! My son and I were taken back and seen right away after that.
Every single staff member there was understanding and willing to help. Dr. Lynch was awesome and even at the end of the day took time to check my son up and down. And sure enough, mommy's intuition was right... an ear infection! My whole process was done and over with within 30 minutes.
I cannot thank the entire staff there for their compassion and understanding that sometimes, luck just isn't on your side. Both my wife and I work in health care and this type of CUSTOMER SERVICE (it is a business after all) is what keeps patients happy. We've been in and out of those doors more than I would like for my kids to have to be, and every time we are pleased with our experience. This particular one, definitely made my day though. Thank you all!
I switched pediatricians last summer and was not disappointed. All of the staff is very nice; Perla and Dixie at the front desks are always very friendly and make sure everyone is promptly helped. Dr. Lynch is amazing! She is very thorough and patient with my children. With a two year old and 1 year old, doctor visits can be stressful to both doctor and parent but she really does make it easier with her playful approach. We love Dr. Lynch!
We relocated from Humble, TX and needed an appointment right away. No problem... the staff at the front office were able to fit us right in due to the bad weather and canceled appointments. The NP on duty was amazing and treated us with care. Defiantly our new pediatric office in Spring!
The ladies in the front office, the nurses, and the doctor we saw are so nice. They make sure your children are well treated. I definitely recommend this place to a family member or friend
The phone number for Texas Children's Pediatrics Rayford is (281) 350-7040.
Texas Children's Pediatrics Rayford is located at 3515 Rayford Rd #100, Spring, TX 77386
The website (URL) for Texas Children's Pediatrics Rayford is: https://texaschildrenspediatrics.org/locations/texas-childrens-pediatrics-rayford
Texas Children's Pediatrics Rayford is open:
Monday:8:30 AM – 5:00 PM
Tuesday:8:30 AM – 5:00 PM
Wednesday:8:30 AM – 5:00 PM
Thursday:8:30 AM – 5:00 PM
Friday:8:30 AM – 5:00 PM
Saturday:Closed
Sunday:Closed
Thank you for choosing Texas Children's Pediatrics Rayford. Our practice provides family-supportive pediatric care. We are proud to care for your children and are dedicated to their health from birth through adolescence. Our physicians have been certified by the American Board of Pediatrics.
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Comment from Ann U. of Texas Children's Pediatrics Rayford Business Owner 9/1/2018 Hi Lori, We are so sorry you had a bad ... Virginia, at 281-350-7040. Your review ...