Xcel Collision Center

My car was rear ended near on 880 near the 101 exit in San Jose. I researched multiple shops before deciding on Xcel due to all the positive feedback I saw. I was not disappointed. Dai was awesome and walked me through the entire process of what they needed to do for repairs. While my car was in the shop, he kept me updated via text almost every day on what service they had performed, the status of the parts they had ordered, and the ETA of when I would get my car back. The service here is excellent and Dai and his team returned my vehicle in a condition as if the accident never happened. Definitely top notch in customer service from this team.

Great place to take your car in for repair. I was well informed by email and knew what to do and what to expect. My car was serviced above and beyond my expectations. Enjoyed warm and caring atmosphere of the customer service.

I chose this place from the list insurance company provided based on google rating.

Their job was perfect and fast.
Hope this rate would help like me.

Michael explained process and schedule clearly and Dai updates after left shop and explained what was done when picking up.

All of people in this shop are very helpful and pretty easy process.

I not only had a good experience, which is no small feat at a body shop... I actually enjoyed these people, they are awesome.

Customer service 10/10
Quality of work 10/10

Thanks Dai, very professional, very quick. Hope I don’t need to return, if I know Xcel will help!