United Polaris Lounge Newark Liberty Aiport

The space is always nice, clean, food/snacks/drinks...great to get away from the main airport-And they had chewy Spree's, how awesome is that!?!?
However...my issue is with the staff that is "supposed" to be working-
The entire time we were in there a lady that was supposed to be vacuuming and cleaning would stand and talk to any other employee that walked by or could find, and "pretended" to work if a lounge customer would look at her-The entire hour we spent in the lounge she and the others did nothing but "fake" worked and talked to one another-They could care less that their conversations, that were not appropriate could be heard-

The fact that they would look at us like we were disrupting their conversations while they were on the clock was a little odd-Maybe, just maybe you don't need to have a ton of people fake working in the lounge all the time-Could save some money by determining the peak hours you need them there and the low times not having so many on staff-

What a pleasant surprise. Great selection of good. Huge amount of space. And...wait for it... An incredibly helpful staff who were courteous and went out of their way to make sure we had everything we needed.

Wish I could give them 10 stars. Service was incredible. Excellent selection of food. I particularly enjoyed the carrot ginger soup and the roasted vegetables. Bartender was extraordinary. Would like to vacation there.

Pricey (for Polaris ticket), but worth it! Great drinks, really good buffet, nice made to order items in a small restaurant, and plenty of space available. They also have nap rooms, shower suites, and a nice view of the runways.

I had a meal at the dining room and the service was excellent. Leonora assisted me while there and she took care of me and was very welcoming. She made my time at the lounge very pleasurable. The burger was decent as well. Thanks Leonora!