VEO Energy Systems: A div. of Van Etten Oil & Propane

State:	New York
Address:	79 St John St, Monticello, NY 12701
Zip code:	12701
Phone:	(845) 794-5511
Website:	http://www.vanettenoil.com/

Monday:	8:00 AM – 4:30 PM
Tuesday:	8:00 AM – 4:30 PM
Wednesday:	8:00 AM – 4:30 PM
Thursday:	8:00 AM – 4:30 PM
Friday:	8:00 AM – 4:30 PM
Saturday:	Closed
Sunday:	Closed

• John Makovic
  
  
  (February 3, 2020, 8:36 pm)

  Excellent Company with Great Customer Service and rates. I recently switched my accounts over to VEO and each transaction was smooth and efficient. I should have switched to VEO years ago. There is a level of comfort knowing the company has employees like Michael Jimmy and Paul who went the extra mile to assure all heating units were running when the new tanks were installed. I have learned to appreciate this more since our previous supplier didn't do this and it ended up costing us a lot of time, aggravation and money. I m looking forward to many years of great service and a wonderful relationship with VEO. A+++

• Angela Rein
  
  
  (January 28, 2020, 5:26 pm)

  So pleased with the level of service that was provided to us today when getting our fuel tank swapped out. Sabrina in the office took the service call and delivered even faster than promised. Paul, Michael and Jimmy were all so polite and worked together seamlessly to have our tank replaced and have us set up to be able to monitor the level of our tank. Thank you to Mike as well for Coordinating all of this. We so happy with the start of this business relationship and look forward to working together in the future.

• MegGavin
  
  
  (January 17, 2020, 12:41 pm)

  VEO was able to install a safe new tank to my home within a couple days of my first inquiry.
  The same day I called, the propane manager was here to look over and approve the job.
  And the techs were here just one day later.
  
  You can definitely tell they’re a family owned business by the level of customer service they offer. I was burned by a big national company that didn’t care about me or my family at all...they just wanted my money.
  
  I’m glad so far that I switched and I know the relationship with be great going forward.
  
  Thanks to everyone on the team who helped! (Sabrina, Mike, and my techs Paul and Mike)

• Joe Duarte
  
  
  (January 14, 2020, 5:38 pm)

  Highly recommend VEO!! I was referred to them by a relative and so glad I called! From the initial call it’s been a pleasure to deal with every person I’ve been in touch with. I am especially pleased with Mike , he was the first person I met when he came out for the site visit. He is very attentive to all my questions and is absolutely a very knowledgeable person in the industry. Then the installation of my propane tank by very personable and knowledgeable guys!! They ran all the lines for my heating system as well as a line for the generator and BBQ!! If in need for a propane or oil supplier call VEO!!

• Figaro Junior
  
  
  (October 5, 2018, 3:26 pm)

  I look at all the 5 stars this Company gets on Google then I see 1 star. I say to myself how can everyone be satisfied in life? After seeing this one star I want to give my view point since I have been a customer for over two years. First and Foremost Ian, Pat and Mike are just outstanding people in general. They have a good heart and are all game to treat their customers like family. I have a multi family home in the town of Fallsburg I have had nothing but amazing service. Not to say when I had issues at 2 am and the temperature outside is 5 degrees, the boiler boys of VEO put there tool belts on and were at my home within an hour. They are professional and courteous and some of them really just break it down for you to understand what is happening when they are done with the job. They have great prices trust me on that. I was with Fallsburg Gas, CEO of Monticello they were complete opposites of this family owned business. They gave me good prices to only have the following years make up it to them with no deals and bang out prices to hit your wallet, thinking you are not going to check. Unlike me I do Check since I order over a thousand gallons of fuel each year. That is how I found VEO good prices and great service. One other note last year I had a problem with my boiler which it took time to figure out what was wrong with it and VEO came every time to my home till they got it done! By the way they backed up the price as well to make sure I was not hurt during all the visits they came to. To the person who had an issue with VEO not sitting here to target anyone about VEO what they feel. But I would say give them a chance speak to them they are more than willing to give a hand. Everyone has a bad day including me and you. To Mike, Ian and the gang at VEO I would like to wish you all a happy holidays and a sweet prosperous New Year. Thank you, for all you do for me and for the rest of our community you are a true stand up company that I enjoy to be with. My family! Thank you!
  *******UPDATE*****************************
  VEO lives up to it's slogan a family business which treats it's customers with the upmost respect and great pricing. Let me start with my house was built in 1962 and my Chimney was falling apart. I called VEO spoke to Mike Foster regarding putting an instant hot water and heater for my home. He put in a Lochnivar boiler and hot water system. The system has been running for over a month. Hot water is running amazing for 4 showers with no issues. Winter season is coming lets see what will happen. I will update this rating sometime in the winter to see how the system is working. Anyways the piping was all redone the system is so quiet you do not even realize it's there on the wall. I gained so much space in my boiler room as well. I was so happy with the work that they completed that I had to just stop by and say thank you to the owner. Eli who runs the place, Patrick, Tom and of course Michael Foster VEO Propane division manager. To all the gang at VEO thank you for all you do and the pricing you came in at beat all the competitors that I got quoted for. You are really amazing company. PS My hot water was not working out of no where. I was like dam there she goes this great instant hot water system. Called VEO within 30 minutes Tom shows up at the home checks the system everywhere and says I do not understand? He then looks at the breaker and notices its off, LOL. No power no hot water. I said Tom I did not do it. I said let me check my nest camera which is installed in my boiler room. I did and found my contractor turned off the breaker. So good job for the quick response and getting it up again. You guys are the best, thank you!

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