Appliance Hospital

Dan serviced our Dynasty oven/stove top and another great technician serviced our Subzero refrigerator/freezer. Both arrived on time, were very honest and communicative about what needed to be done, and even offered unbiased opinions about some of our other appliances if they should need servicing ( as in, don't call us on this one - it's not worth it.) WOnderful people, great to work with.

I had two very old appliances which broke within a month of each other. In both cases their repair guy was able to quickly and accurately diagnose the problems and we talked over what could be done and he was very able to help guide my decision.
Once I elected to fix both, the repairs were competently completed that same day.
My only objection to Appliance Hospital is how long it takes to get through when you phone in, but if you're willing to have a cup of coffee and wait it out, it's worth the wait.

EDIT: I wanted to update this to reflect that on Saturday, which I believe is a day off for them, Tammy (one of the owners) called me and apologized profusely. She told me someone would be here on Monday, as previously scheduled, to at least be able to diagnose and order parts. She was very friendly, very helpful, and didn't ask me to edit or remove this review.

Monday (today) at about 9AM a really wonderful tech showed up, diagnosed and repaired my washer, and was on his way. He was very friendly, very knowledgeable, and just an all-around nice guy.

While I still had a not-great experience with the office staff, I'm going to chalk it up to 2020 being a huge hassle and everyone being on edge. I think that the company owners take pride in their establishment, and went above and beyond to make sure my family was taken care of