Sullivan Appliance

Outstanding services!!

Bought a new dishwasher and fridge. Excellent service and installers took the care as if installing in their own homes.

Hello, everybody! It's the first review for this company named Sullivan Commercial Supply! The owner of this company, PAT SULLIVAN is more human than any other business owner I ever met in my career! I'm a truck driver and I picked up a load on Thursday with delivery today, Friday out of Alsip, IL( Chicago area) and the appointment for delivery was scheduled for today between 8 and 12! Unfortunately, a broker from CH Robinson who booked this load did not ask the main owner here for any delivery time, gave me the load and today when I got at delivery location, Mr. Pat told me he can't unload me, because they have a big sale day, which means a lot of customers come here for shopping and there is no space and time available by 5 PM ET to get empty! I was here around 8:30 AM and I had to wait and come back at 5 PM like I've been told! I got here at 5 PM, Mr, Pat Sullivan kept his word and unloaded my 53' trailer in 40 minutes! When he brought me the paperwork signed, Mr. Pat did an amazing thing: GAVE ME 50 bucks, because I had to spend all day in the area and apologized again for the situation! He hopes that I'll get extra money from CH Robinson who admitted over the phone they never scheduled any delivery appointment for today, but they put " delivery hours 8-12" on the load confirmation in the e-mail! CH Robinson never called me today or my dispatch and they're trying not to pay me extra! So, my point is that Mr. Pat Sullivan is a great manager, with human feelings and his business decent! SULLIVAN COMMERCIAL SUPPLY DESERVES THE BEST PEOPLE TO COME AND GET STUFF FROM HERE! ??