Mc Donald & Pelz

I booked my 18 year old daughter this room because she is very busy with extracurricular activities and we live and hour and a half away. She had a dance convention in Denton and unfortunately I couldn’t go with her due to prior arrangements. She had to go back the next morning as well and I wanted her to get some sleep instead of driving. She called me when she tried to check in stating that she couldn’t stay there due to it being a “college town” and she isn’t 21. We were devastated. She was exhausted from being up until 1 from a Friday night football game and then driving that far at 5:30 the next morning and I felt it was dangerous for her to drive back home without sleep.
After talking to the front desk they were no help so I asked to talk to the manager and the lady said, “
I can send you to her but she will tell you the same thing”. After speaking with the manager, Emely,and addressing my concerns she advised me how we could make this work. I really appreciated her help as I was almost in tears worried about my daughter having to drive so exhausted. I want to thank her for taking the time to help find a solutions rather than just turn as away. Especially since their policy doesn’t state that and in Texas 18 is considered an adult.

Clean, pet friendly and very beautiful beds are so comfortable we wore only able to stay and sleep for 2 or 3 hours so we got a refund for some of the money we paid never had we expected nothing close to that!!! Very happy with our stay

Nicely lit parking lot. Not unfriendly front desk, but could learn to smile more. Really appreciate the iced water, hot coffee & tea bar. Location is handy to several casual and fast food restaurants. The laundry machines were broken hence the 4 stars. .