State: | California |
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Address: | 208 Avenida Fabricante STE 100, San Clemente, CA 92672 |
Zip code: | 92672 |
Phone: | (562) 293-2448 |
Website: | http://protecbrand.com/pages/contact-pro-tec |
Went in with a troubled battery in my truck. Came out 20 minutes later with a new battery that was covered under warranty. Rich took the best care of me. He saw I had my hands full with two kids and did everything he could to help me efficiently and kindly before, during and after the battery installation. I'm one very happy customer. Also spoke to a lady on the phone (couldn't catch her name) who was extremely nice and professional in answering all my questions.
They had everything we needed in stock and Frank was able to answer our questions and help us. He was very knowledgeable and pleasant, and was fielding questions from other shoppers, too. This was amazing customer service with a smile - so uncommon these days. We felt confident that we got the right parts when we left thanks to Frank! We highly recommend this particular location having had several positive experiences there. Competitors are not even close in offering excellent service & in-stock car parts.
I had a very pleasant experience there.
Especially after having to deal with Napa Auto parts. Purchased a battery in Tahoe it did not have enough hands to turn the motor over had my vehicle towed back to Livermore.
Went to Napa in Livermore to get the right battery. Napa in Livermore told me they didn't make one in that size told me I had to go to the corporate store in Oakland to get my money back. Napa sucks
Then when I went to AutoZone like I should have in the first place I was treated with respect and was given good information and got the right battery and now my truck works thank you AutoZone.
“They just finished! I like this place - price as quoted. Clean and friendly staff.” I’d referred someone here today and that is how they described their experience. Because my last experience with the company was years ago, I was so pleased to hear they are keeping up their good work.
The phone number for protec is (562) 293-2448.
protec is located at 208 Avenida Fabricante STE 100, San Clemente, CA 92672
The website (URL) for protec is: http://protecbrand.com/pages/contact-pro-tec