Bender Jennifer

The most stress free rental experience I’ve had to date. I had the pleasure of renting from this facility when my car was in for repairs with AAA. The staff is the best part of the experience. Marcos checked me in quickly and had a few great selections for me to choose from. When it was time to get my car back, Danny (I hope I’m remembering his name!) made sure all my paperwork was set and that the car was in great shape.

I came to this location without my license because my license got stolen. I had a temporary from dmv but they said they couldn’t accept it. Austin asked his supervisor, Daisy who then asked her managers and with their help I was able to get my car. They helped me tremendously and I am grateful for them! They didn’t have to help me as much as they did. Great service. Also Jules was super friendly when I came in to return my vehicle!

I don't normally post reviews but I had to this time. I have been coming to this enterprise off and on renting trucks for my business and there has been some up and owns with previous management. Laura N has changed all that, she has always had my back and did the best she can to always get me a truck in tight, stressful situations. She has always accommodated me the best she can! She conducts herself incredibly professional and is extremely friendly. Laura has made a huge difference here and all other enterprise offices should follow her lead. She makes sure the little guy does not get left behind. A lot of Enterprise locations these days could care less about renting you a truck when they would rather just find someone to take long term instead of a couple days or so. I am a small mom & pops moving company and when I can rent trucks based off my work volume it helps me save tons of money! All in all Laura n is incredible and Enterprise is very lucky to have her! Thank you Laura for all your help and your the only reason I rent from enterprise!

Due to a few incidents beyond our control, we've had to rent form Enterprise on Kerley Ave. in North San Jose. This past week, we had the pleasure of working with Austin at this location. Austin was very welcoming and understanding our needs when it came to the specific type of vehicle we wanted to rent.

The check-in and check-out process was very efficient. We have been dedicated Enterpsise customers for over twenty years now and will continue to be based on experiences such as the most recent one with Austin and his exceptional customer service.