Kinetico Water Systems – Columbus

I had Kinetico before and wanted it again but not in my utility area. It was installed in my garage and I’m very happy to have it back. Installation was fast and looks great. Very happy with the water treatment system and would recommend it to anyone even with city water.

Our water is from a well on the property which has a lot of iron. We've struggled to find a water system that could deliver good clean water without iron sediment. We got our first Kinetico water system years ago. It replaced a leased Hague system that didn't work well for us. The first Kinetico system worked so well that we decided to get the Kinetico reverse osmosis system for drinking water. Our fridge and kitchen sink are plumbed to the RO system. We replaced our original Kinetico system when it was 15 years old. We've had remarkably trouble free service from Kinetico. The only reason I deducted a star is Kinetico filters are only available from the company store which is a very long drive from us.

I bought our condo with a Kinetico system already installed and I knew nothing about it. I had started to notice rust/iron rings in the toilet and the shower. We switched to a "rust inhibitor" salt and that still didn't help. I figured that after 16 years that the system was shot and would need to be replaced. I called the main office to schedule the Territory Manager (George Cremeans) to come and check it out. I figured it would be a "hard sales" appointment where he would try and push me into buying a whole new system.
He was a little early for our appointment (which was better than late for sure). He went straight to the kitchen sink to test my water. After that, we went to look at my old system. He asked if I had changed the filter, to which I replied; "I didn't know there was a filter". He proceeded to show me how to operate the system and how to change the reusable filter. He manually recycled the tanks 2 x to make sure all of the junk that was in the system due to not changing the filter for 3+ years was flushed out. At no time did he say that my system wasn't working or that it had to be replaced. He told me the pros of purchasing a new system (which we will do in the next 12-18 months) vs keeping our current system. George was not pushy and was 100% professional. I would highly recommend him and Kinetico to anybody looking to improve the quality of their water.
BTW: My water is 100% better since changing the filter! Thanks again George!