Lelly Woo-Grimes - State Farm Insurance Agent

Mostly this review is about Carter and his care, concern, and patience with customers but I’ll comment on the company as well. First- - Carter is hands down one of the best I’ve ever had the pleasure of reps ever worked with in any customer service genre.
Ok now let’s talk about the company and general stuff - State Farm is actually a very good, well respected company from where I’m from in Midwestern Illinois. I’ve been familiar with the company since before I was even a driver. They provide good, quality insurance coverage in various aspects according to your needs. Everyone thinks home and auto coverage usually but don’t neglect your family with life insurance. This is something that most young people like me would think it’s unimportant or can wait. I’ve seen firsthand how having life insurance policies can change how lives can move forward after an unexpected death of a loved one. This is the most important advice I can give you. Figure out a way to have them all. Ask Carter how you can do this for your people.

Impressive!!! I love when an office can take care of all your needs in one location to insure financial stability/security for you and your family. We all have probably gone through some turnovers and rough patches in life... I mean, let’s face it, it happens. It’s called LIFE. But none of us would want those patches to rise above the good. I’m happy to see the changes here have resulted in great improvements. Thanks, Carter and Lelly!

Really loved speaking with Carter. He was very patient and helpful in analyzing my insurance concerns as well as negotiating and deciding on the best route for me! Happy to say I'll be continuing to do business with this company. 🤗

This agency has been very helpful and very professional in tending to my insurance needs. I can definitely say that their team is very responsive and effective. Pleasure to work with!!

I really love working with this office. They are quick to answer any questions I have. Keep up the good work!