Salon Orchard

UPDATE: 9.3.21
I returned to the store drive thru and explained my order. The on duty manager, immediately recognized the error and corrected it on the spot. She explained to me how the error was made, which I understood- we all make mistakes and sometimes the hardest part is admitting it. She was super kind and made me a fresh bowl and chips.

I’m super happy that my first Denton fast food meal was made right. I chose el Pollo Loco because they are all over Cali and always serve great food, and of course the service.

To management below, thank you for responding and willing to rectify the matter, but the on-site store manager took care of it.

***disclaimer - I didn’t have time to post an after pic, bc I had to eat the meal in the car, but it was made right 🤤

I just left the el pollo loco store on University in Denton and my order is wrong. Kenya was the employee who took my order and payment. When I pulled to the window, she asked me if I wanted the puck sauce and I said no, I’m allergic to tomatoes and it sauces. I heard her tell the person making the bowl he had to make it over because I was allergic. I drive back to the office to enjoy a sit down lunch and couldn’t.

I immediately called the store and got an automated voice, pressed option 4 to speak with the store and it goes to a busy sound and then hangs up. I called six times- same out come.

Now I have to go back to this location to get the meal done right. I’m really upset because it’s a hassle to not only deal with campus parking, university traffic, but now I will not get my last break because of this mistake.

3 stars because Kenya was nice and she did tell him/her to make the bowl without pico, and the sweet rasberry tea was really good 😊

Be prepared for traffic in all directions; it’s hard to get in and out during lunch hours — 11am-2pm

My stylist, Danielle, was great. Very meticulous and detailed. No rush or skimp work by her. Overall a bit pricier than most, but, again, the thoroughness is worth it.

Lavon does the best laser hair removal always clean and perfectly done she never misses a spot she’s very professional and I always feel comfortable going by her she does an amazing job I recommend to everyone that needs anything done. she does the best haircuts, blowouts, and perfect curls and waves for hair that last all day. ever since I started going by her my hair has been so healthy and has never looked better.

One of the best beauty supply stores around! Helpful and knowledgeable

Best salon to go to! I go to Lavon for my weekly blowouts and they are the best, I get so many compliments every time she does my hair! She also does the most unreal styles! They are all so welcoming there (especially the receptionist) and they make you feel like family! They are very professional and the other stylists do amazing work as well! Would 10/10 recommend and wouldn’t go anywhere else!