Enterprise Rent-A-Car

UPDATE: Enterprise did ultimately refund me for the charge of one day, seeing that I returned the car at 8 am. Upgraded review to 4 stars.

Rented a Corolla while my car was being repaired at nearby Caliber Collision. (Extremely satisfied with Caliber btw). I was not impressed with my Enterprise experience. The only reason I chose Enterprise was because it was right around the corner from Caliber. I received NO paperwork from Enterprise about the rental or the damage that was already on the car, and they did not explain their policy that they charge a full day regardless of what time you return the car. I returned the car before 8:30 am and was charged a full day. Never received a receipt and only got $119 back from my $200 deposit with no explanation. Had to call twice to get an answer because no one ever returned my first call. Had to ask for a receipt. Advice: use Budget or Hertz.

Highly recommend for all your service needs. The service staff is a joy to work with and the services is performed by skilled mechanics for the price quoted

I have been a customer for decades and have never had a bad experience.
The rentals have always been well maintained and clean on pick up.
Customer service has always been outstanding.

Personnel were friendly and provided sufficient details on the auto that we rented. Our vehicle served our purposes for needing to rent a car. Would highly recommend Germantown WI Enterprise Rent-A-Car