IP Excellence LLC

The store was busy when I came in, I was able to look around, and when the store rep (I believe his name was Harrison at the Eden Prairie, MN location) was able to help me, it was easy to identify and purchase what phone was optimal for me. Customer service was fantastic and the wait was understandable given how busy the store was at the time.

Ryan and the whole team were amazing! We came to change number porting to AT&T because I am tired of bad experiences with our previous provider, we have a great customer service experience from the first conversation, they explained everything to us before porting the numbers and gave us the best options available and suitable for us, he took the time to listen to all our questions You guys have a great team out there at Eden Prairie! thank you So much!

Kassy was very helpful when I returned my phone. She took the time to help me with questions I had on photo albums, rearranging my favorite phone numbers and getting my email to work. Friendly and knowledgeable. Thanks

I have been really impressed with this ATT store and the employees there. They are always helpful and no matter the issue, will dive in to address it for you. Recently I had been increasingly frustrated with ATT’s customer service line to resolve a small issue. In desperation I went to the store and they were incredibly helpful and got my issue resolved! Now thats real customer service!

Fantastic customer service! Josh made the process of turning in my phone for a new one easy and stress-free. He was able to answer all of my questions and I feel very satisfied with the experience. I will return when my kids want to exchange their phones! Thanks!