Interstate Testing

I stay at HI over 100+ nights a year so I know a good one when I find it. This hotel was very clean and well maintained. the bed was very comfortable with extra large pillows and clean sheets and bedding. The front desk clerk, Jada, handled my transaction perfectly and with a delightful smile! In the morning, Ms. Lillie, the breakfast attendant greeted me with a warm welcome. While eating I was able to observe her as she went above and beyond making sure all those eating were well taken care of and the food was tasty with extra bonus items not typically found on the HI breakfast menus!

Overall this experience was a pleasant oasis after long days of travel and handling the stressful occurrences of the business world.

A BIG Thank you to all the staff at HI Express in Slidell LA for not only a job well done but for being wonderful people!

Nice hotel, secure area, nice lobby with a fairly large breakfast area. Breakfast was nice with polite older ladies running it, warm options daily (pre-made omelets, scrambled eggs, sausage, potatoes, biscuits, cream gravy). I was there for 4 mornings and it would have been nice to have some new options for breakfast. Rooms were nice and spacious, beds were comfortable with multiple choices for pillows (firm and soft), nice HDTV with multiple channels, and desk. Exercise room had an elliptical, treadmill, and bike all in excellent condition. Warm cookies available every night. I would have given the hotel a 5 star rating but the AC unit in the room was not working properly. I switched through 3 different rooms when I arrived and they were all humid. I had the AC set at 58 to try and get it colder but it wouldn't go past 68 and the AC still cycled on and off. The tile at the room's entrance had condensation because of the humidity in the room. 68 seems cold but not when it's humid and there's no fan in the room.

The staff was amazing! Ms.Jada at check in went above and beyond making us feel welcome. Rooms and beds were clean thanks to Ms.Sandra in housekeeping. AC worked great. Ms Lillie in the kitchen was very helpful getting our breakfast and the food was incredible. Biscuits & sausage gravy, eggs pancakes and so much more to choose from.
We really appreciate your hard work making everything come together to make us travelers
Feel welcome. Thank you!

Choose the hotel for the breakfast, it does have more variety than the other ones I stayed at in slidell. Like the pancakes machine but also the Greek yogurt, fresh fruit and cinnamon rolls.
Rooms okay. My door was stuck so it would not close automatically. Also the cleaner could not get in cause she thought it was blocked. Told the receptionist and end of the day for was fixed and room was clean. Good work.