Service King Collision Covington Pike

I would recommend Service King to everyone. They were friendly, professional, & kept me updated during the process.

I took my Car to Service King on Covington Pike for Body Damages and was absolutely blown away! With being in Hospitality for over 20yrs Customer service is something I highly value! Getting you car repaired from a wreck can be very stressful! At Service King that was not the case I was given day to day to updates by Cassidy which she was excellent! They also had an app that I could check on my car daily. Unfortunately I had to go through this process through Caliber about a year ago and it was absolutely a nightmare. The General Manager Steven was excellent as well they noticed my gaslight was on low and he personally put gas in my car to make sure I was able to make it to the gas station. I highly advise anyone who needs service needs to goto Service King 5 Stars for Customer Service and 5 Stars for the work they did!!

I had a great and effortless experience. I just dropped my car off and they had the rental car people bring the rental car to me. They finished on time. Actually, sooner than they thought. I just had to leave my rental with them and take my car home. Everything was easy and smooth. It’s very stressful when you have to take your car in for repairs but I had no stress and had my car back quickly and it looks fantastic. Thank you Service King and Enterprise for everything.

Fast friendly check in service. Greetings upon entry.Clear communication about the repair process. Curb side or pull up drop off available. Less than 1/4 to rental place so convenient. Clean. Covid friendly. Staff in masks. Took pics of my car and made we were on the same page as far as repairs needed and existing marks scratches etc.. Discussed how long and updates to be expected.. Appt was at 9am. I arrive 30 min early was still assisted and out in less than 20 min

I have been a customer of this business for years. They truly are one the best in the business. Accurate estimation of repair-costs. Delivers on completion times of repair(s). Gives 'up-to-the-minute ' status updates where your vehicle is in the repair process..

(The ENTERPRISE rental agency that PROVIDES rental vehicles to the customers while your vehicle is being repaired is absolutely ATROCIOUS .)