Dyson Service Center

This Dyson center has service and sales departments. Today, besides having our hand held vac serviced while we waited, we purchased a hair dryer. Eli, who did the repairs and helped me with product information re the hair appliances, must have written the book on incredible customer service. There was no pressure to buy. He was helpful, personable, and patient. Not only would I return to this service center for repair service, I would not hesitate to return to make a purchase.

The team at the Warrendale Service Center we're terrific. They were highly responsive and knowledgeable when I called with a question and quickly helped me replace a part for our vacuum. They not only advised me of my warranty status, but provided a number of options to address our issue. Highly recommend them for outstanding customer service.

I brought my Dyson here because the red light was blinking, indicating that the battery needed to be replaced. Anthony was exceptionally courteous, professional and kind. The battery was replaced quickly while I waited and Anthony then gave me some tips on how to better use the machine in the future. Also, there is a 20% discount on new machines !
I was totally impressed with the customer service here and will be sure to never go anywhere else for vacuum service and sales.

The Dyson Service Center exceeded my expectations! I took my vacuum into the service center due to it making a loud noise. The service center fixed it quickly and faster thane expected. When I picked up my vacuum, it was like brand new. The service center worked went above and beyond in fixing my vacuum. I greatly appreciate his professionalism and efficient work. I will be sure to visit the Dyson Service Center in the future for repairs and/or for a new vacuum when it is time. Thank you so much!

The folks at the Dyson Service Center at the Pittsburgh branch has been awesome. Especially, Eli, who went up and beyond, searched and found the elusive Dyson V15 through his contacts. He did not have to do that be he did it anyways. Wowzer.

He stayed on the line and walked through the ordering process with me. Everything was a great experience from beginning to end, and I can't recommend this branch enough.

Dyson you got a great employee on your hand and I hope you promote him. Eli was very professional, understanding, and helpful. Made me a fan of the brand from that experience alone.

If I'm ever in the Pittsburgh area, I'd like to just randomly drop in and bring him a case of beer, he seriously made my day.