Alert Tire Service Inc

We have used Alert for tires and mechanical repairs and won’t be returning to any big box shops. So happy to find a small business we can support with integrity and knows what they are doing. They are honest and will explain what they’re doing in layman’s terms. I honestly feel that they work in each car as if it’s their own.

Alert Tire, Plant City: We had a great experience here. There are several occurrences lately where people are being treated badly at restaurants and convenience stores and out of frustration having to come to social media to help get it resolved. So I wanted to take a moment to call out a company going above and beyond for their customers. First, their prices were competitive or in several cases better than others in the area. They also had to locate our tires in 2 different locations (South Carolina and Jacksonville) and worked to get them here without my having to pay extra freight. And then there was a misunderstanding where we thought we had paid for alignment and after picking up our vehicle, our car was pulling to the left. We called to see if they would fix it. They of course, did. But when they were going to charge us for the alignment, we were confused thinking we had already paid for it. And he checked the invoice that showed we had not, we had only paid for the balancing of the 2 old tires that hadn’t been replaced and that remained on the vehicle. But because there was confusion, Brandon didn’t charge us for the alignment. I was shocked that a company still values the customer experience over being “right” (Which they were.) My husband called back to let them know we had misunderstood and we didn’t want them to eat the cost. Brandon still said no, that at the end of the day, he wanted the customer to have a good experience. So, I want to recommend everyone to get their tires done at Alert Tire in Plant City. We have happily bought tires there before, but this was above and beyond great customer service.

Very good service. Reasonable pricing.

If you are looking for trustworthy personel and quality oriented mechanics, then this is the place for you. Also, their prices are just right.