Cricket Wireless Authorized Retailer

I had an issue with my new phone and how to use it. Went in and Nathan was a huge help. Got my voicemail and everything set up for me! Highly recommend!

I have to say that I have never experienced a cricket employee as knowledgeable as Caleb Arnette! I was having a problem with our phones. I called cricket customer service and couldn't get it resolved. I called this Monroe location and the gentleman said "come in and I'll see if I can help you". When I explained to him our situation he understood completely why I was frustrating and was able to make the correction. I have experienced cell phone stores before where you felt like you were being held hostage to get what you needed accomplished. It definitely wasn't that way in this store. I witnessed him waiting on a customer before us and how polite and courteous and helpful he was to her also. Please don't hesitate to come into this store when you need help with your phone or you would like to purchase a new phone. Thank you again, Caleb for resolving this for us!

Caleb is the best sales rep I have ever seen of or heard of, he gave me and my mom the best phones with the best deals and very helpful tips and tricks that we can do with our phones. Really funny person, nice, and above all excellent at his work.

Been wonderful dealing with this place for over 2 years!