ATM (ATM Link, Inc.)

Fastest teller at the drive thru is going to be the one that's right at the window. If you use the vacuum chute, it takes a little longer. ATMs aren't always functioning at the drive thru side.

I used the ATM once and went inside to deposit it went pretty fast and all were curious and polite

I must say the entire staff on 6/4/2020 from the gentleman outside , the teller , and the amazing personal banker have restored my faith in The Wells Fargo Brand. I needed help with unlocking my ATM pin and after waiting on hold with customer service , I was hung up on. I then went to the branch by my house on 108 th and Indian School however the lady at service desk rudely advised me the branch doesn’t help with Pins. I redirected her to the website where it clearly advises you to call or go into branch but she refused to help due to Covid ! I left and drove 15 minutes out of my way to the Litchfield Park location and I’m so happy I did. Carol Reyes took care of EVERYTHING we needed and she was so customer centric. I wish I had the name of the teller ( young Hispanic lady ) and the gentleman / concierge banker ensuring all social distancing was being met. Awesome & amazing service. Thank you so much for putting your customer first and partnering to ensure we feel like valued customers vs account numbers. You all go above and beyond to take care of your customer and I overheard your bankers calling customers walking inside bank by their first name. That’s so awesome and you truly restored my faith !