King Street Storage

I’ll give you a one sentence overview, and for those of you who have a couple minutes to read the detail…. It’s worth the time.

We have been a customer here for almost a year. The customer service and overall experience has been over the top!

Load it in:
It all started in December of last year when we were moving my son out of his apartment and needed storage until we knew where he was going to locate next. One of the items to store was 2-wheel drive vehicle with summer tires. After several attempts, it was obvious the vehicle was not going to make it into the storage unit with the traction we had! I went to the front office to see if we could just leave it outside somewhere and deal with it the spring. The front office quickly called the owner Pat who was not in the area at that time. Pat drove down (a good hour- 1/2 out of his way) and helped us get the car into storage unit by using rock salt and ramps. And the closing conversation was Pat thanking us for our business.

Load it out:
Fast forward to mid-October this year. My wife and I flew back up to Alaska to oversee the moving company unload storage and put it all on a barge to the lower 48. We proceeded into the front office on arrival to explain (we lost the key…. that never happens) and several other details including somewhere we could park the car on the lot once out of the storage unit. Lynn who was working the front office, handled the lost key issue and told us to just park the car in her personal unit until we were done loading the rest of storage unit.

Now if that isn’t a perfect 6 out of 5 for customer service, I don’t know what is! Great job King Street Storage!! You all Rock!

-Erik Tostengard
Hayden, ID

The front office staff was wonderful. They offer quality customer service...friendly, efficient and knowledgeable. Very secure facility. Would highly recommend King Street Storage for your storage needs.

Great heated and secured storage. Definitely recommend!

Lovely folks running this place, and were patient, kind and understanding when I inherited my Grandma's storage unit and had to switch everything over.

I used the storage locker for work. They were very accommodating and it worked out very well I definitely give these guys both thumbs up. And they have a great security system. It's needed to protect things stored with how much theft occurs in Anchorage lately.