Partners 1st Federal Credit Union

I have been a member with Partners1st for over 20 years (save a short interruption while living in Alabama.) -- Full disclaimer, they are one of the lenders my dealership uses for auto loans. -- I've found that whether by phone or in person I've not had an issue getting the answers and assistance (above what I asked.) Their online banking system has changed over the years and each iteration has been an improvement... though while the site isn't spit and polish... that isn't the point, you can have an institution with a fantastic front and presentation but fails when it comes to dealing with me as a customer... I'll take the people service. AS A DEALER, they are also easy to work with and my rep for them is Brent Koehl who stays in touch and looks for solutions for me with my customers. This is an institution that looks for opportunities to take in customers and make loans work. Highly recommend folks.

I needed some medicine and did not have the money to pay for it so I went in and got a privilege pay loan and they gave it to me. They were so caring kind and compassionate I would never switch to another credit union or a bank then Partners 1st Federal Credit Union thank you so much

My experience with Melanie was fantastic! Not everyone in the world has that kind of work ethic and follow-through. Prompt, thorough, personable and knowledgeable, she is an asset to the Credit Union for sure!

Great local credit union. Staff is very friendly and helpful. If they don't have an answer right away, they make sure they find out for you. Looking forward to future business with them.