Dot It

Dot-It is a great vendor to work with, they have the things you need to keep your business flowing they way you want it to. Both their fullfillment and sales teams have been helpful and attentative to the Company I work for. We are odering regularly from them and are enjoying there fantastic service we recive in return. Thanks Dot-It!

Abby's Legendary Pizza uses Dot-It's, Secure-It labels to ensure our carry-out and delivery orders remain fresh and secure for our customers, and they love it! I would recommend Secure-It labels to any restaurant during this time of 3rd party delivery, like UberEats and DoorDash.

I have worked with Dot It at two companies. For each of our needs they were responsive and crafted creative solutions to help us streamline processes. From uniforms, print, fulfillment and distribution, to kitting, they were amazing. On top of being a great business, they are fun to work with!

I conducted a mailer with Dot-it back in Oct/Nov/Dec of 2019. It was supposed to be a mailer going out in an A pool of 2500 mailer three times and a B pool again 2500 mailers 3 times. Somehow someway they made a mistake and sent the same mailer 2 times to the same 1st group back to back. It cost me $ and Food costs to have the same people within 2 weeks receive the same coupons 2 times. Dot it refused to make it right and the individual with no care or intention of making it right was Marta Richardson.
I did speak to another Lisa at Dot-it who was kind enough to listen to my plight...but was not able to assist. Although at least she returned my call and tried to help. Once again, Marta stood in the way and blamed another for the misunderstanding. Them ordering the same data...in her own words caused the mistake...yet she was unwilling the make it right in any way shape or form to the end user and myself being the customer.
Sad really....so very sad.... :(
Maybe this will get someone's attention higher up!

Update 4 days after; Upper management from Dot-It reached out and have made it right and correct the misunderstanding that occurred. I would do business with them again...for its not about the mistakes and misunderstanding that happen in this world...it is about how they are made right and corrected. I appreciate their professional follow up once the information was received and their review was made regarding the matter .
Thank you Dot-It

Professional and friendly staff. Always wonderful and prompt service.