HOTWORX- Spring, TX

UPDATE: After a bad experience, I reached out to the owner who made sure that not just me, but everyone who enters his establishment gets a 5 star treatment. The establishment is clean, and the concept is amazing. It makes me feel so good and I'm recovering from several imjuries, so this is just perfect for me to keep my joints and muscles in check while allowing me to get a safe workout to burn fat. The owner is all about customer service and making people feel at home in his facility. I highly recommend Hot Worx in Spring, especially if you like to social distance and stay safe. I love that I can work out in my very own room all by myself!!!

Terrible management and poor communication skills. Rebecca is the "manager" and does not let me speak and when I do, she calls me "aggressive", it's called being direct. In addition, Karen showed her true colors by lying to Rebecca stating I called her a name while on the phone because the app was not working correctly. Furthermore, Rebecca refused to give me the name of the franchise owner so that I may directly contact that person regarding the poor communication and lack of professionalism at what is a really cool concept. I got my money back today. It's too bad that the people that work there just want a paycheck and are not able to work with all types of people, just the ones that look like them that are not "aggressive" lol...what a joke. Good luck in life using you lame aggressive technique when you can't answer simple questions from a client.

This team has been great! I enjoy my workouts there and the staff has been able to take care of me extremely well and I appreciate it!

loveee, highly recommend working out here! kaitlyn is so helpful & friendly.

My wife joined here and loves it. I love that you can go 24hrs a day and have a code to get in. Also the security with having a key fab once you enter to call for help if needed is cool.

The saunas are always clean and I tried the workout with her a few times and love it myself. They have a back area with enough weights for the every day workout if you needed to also do some weight training.

Nice place! Definitely recommend.