Paradise Ponds and Waterfalls

I've been having difficulties finding good mechanics in the area and Firestone did not disappoint. While I was not able to complete a full service today, they were quick, efficient, and incredibly helpful. They helped me locate the cause to the issues I've been having, had my appointment information ready to go, and discussed course of action moving forward. I greatly appreciated the help I received today.

I was having play issues with my steering . I made an appointment to have it diagnosed. They were very thorough & explained my issues within 30 minutes I really appreciated how quickly they addressed my concerns. Everyone was very friendly & professional that spoke to me . I felt completely comfortable with the whole process & will definitely use them again for any future needs. This is the Citrus Park Dr. Location

Needed battery replacement. The battery my cat uses was not in stock, but they said they could have it ordered and installed in about 2 hours. They actually called about 45 minutes after we dropped it off and said it was ready! A pleasant surprise.

The customer service exceeded my expectations. I’m a college student and single mother. I thought that I could just get my car repaired instead of having to purchase a new one. Ryan had no idea about my life events, yet he was naturally and genuinely empathetic when informing me of the bad news. I honestly appreciate the extra mile Ryan!! We need more Ryan’s in customer service!!

I don’t know why many people had a foul experience here, but my experience in the past few days has been quite amazing here.

First off, I personally never write reviews for businesses; however seeing the negative reviews inclined me to provide a newer perspective for people looking to get their car worked on here.

One night I had hit a pothole and it bent my rim and I had it towed to this location; the next morning they called me before I could even call them and immediately saw the issue. They were honest about the costs of a new rim if I had it ordered from them and explained how it would be dealership price plus an up charge (makes sense) so instead they recommended I find my own rim and bring it there for a simple installation, so I did. It took a few days for the part to come in and I was updating them everyday on the status of it and they were extremely patient and polite with me. Fast forward a few days later I come in to find my car fully repaired and they had also run a full diagnostic of my car for no charge. The associate Andrew was super nice and we had a genuine enjoyable conversation. My car is fully repaired and I am very satisfied with my experience.

I will definitely be coming back, absolutely amazing work.

I have worked with Jeff ar Paradise Ponds for many years. originally he replaced our pond pump, and most recently completed a Spring cleaning and repaired two leaks in the waterfall return hose.. The pond looks and works great now. You will need to be patient pinning Jeff down to a firm date, but his quality work is worth any wait..

Jeff Krenner and his team installed the pond for us. My husband and I are both impressed and happy with the quality of work you did for us, and keeping the date of completion of project.
Moreover, very pleased with how well Jeff explained everything and how polite you were, mindful of what is important to us. Often it is frustrating dealing with contractors. With your service we had peace of mind throughout the time that you worked on the pond project for us.
We are enjoying the pond.
Thank you.

They came out to inspect my koi pond. They were very professional and timely. Highly recommend