Pinnacle Heating, Cooling, & Plumbing

I highly recommend Pinnacle!! We called late on a Friday afternoon and had a new unit installed by Wednesday!! Fast, reliable and friendly service!!!

My AC unit went out Sunday afternoon in the middle of celebrating my granddaughters first Birthday party. That was so embarrassing. But anyway, I put a search on “What’s Up Kings Mountain “ about my AC unit being down n got a lot of responses. One of them was Rich saying check our website n check out reviews, so I did. I liked what I read so I called and right away they came out the same day n told me it was low on Freon that’s why it was freezing on the inside coils. They proceeded to fill it up and afterwards it started to cooling and I was so happy. Then later the evening it started freezing again. Now mind you our AC unit is very very old and also obsolete ( not in production). Old n dated things do break. So I called Rich again he sent Tristan to check it out and half the Freon has leaked out. They were nice enough to refund half of my money back, but instead of getting my money back we just decided to put a new AC unit in and be done with it. Rich and his crew brought new unit installed it made sure it was working properly and even cleaned up after themselves. We are very very very happy with the professionalism, respectful, friendly and efficiency of this company. Rich Hayer , his wife and his crew most definitely got our business for life and I will highly, very highly recommend his Business to everyone we know. Thank you all for the awesome job you did..

Rich and his team are an absolute pleasure to work with! We have used Rich in previous years for maintenance of our HVAC system and water heater, but this year when our HVAC unit finally went out for good, Rich was right there at 8:00 at night to help! They ended up putting an entirely new Goodman system in our home, and were even able to help with financing for it! They were all friendly, respectful, and hard-working men that got the job done in a timely and efficient manner! The cherry on top was they even trimmed back some rose bushes for us that we had around the old unit to give our new unit plenty of space. We will ALWAYS stick with Pinnacle, they really are the BEST!

I came home to no heat after work. After checking the obvious I decided to call Pinnacle Home Comfort. The owner answered and when I told him my situation he said “Let me grab a truck and I’ll be right there.” He shows up less than 30 minutes after we hung up and greets us and asks where the unit is. We show him and he trouble shot the system and pinpointed the problem. He got us back up and running and we were very pleased with the service we received. How many companies can you call and the owner walk out on a hot supper to come help you. Pinnacle Home Comfort is one of those companies. Professional, fast response, good price point for the work. Quality work for sure. Don’t hesitate to call them. It will not be a mistake.

I first called Pinnacle to install a washer dryer hook up but also needed new plumbing. The team was fantastic! Everyone was friendly, courteous and professional. Prices are very fair and affordable! I would definitely give Rich a call at Pinnacle! I also look forward to them servicing my HVAC system for routine maintenance.