Madison Motor Service

This company saved me and my wife’s life. We had a rental van that had broken down on the Ohio Turnpike while returning to Illinois. We sat broken down on the shoulder for an hour and a half calling local 24/7 tow companies, none of which answered. This company answered right away and understood the severity of the situation. Within 15 minutes a flatbed was dispatched and we were being picked up. The flatbed driver Dylan looked out for our safety the entire time helping us into the tow truck. He quickly hooked our vehicle and loaded it. We then embarked on our journey to Chicago Illinois. Dylan was super outgoing, friendly, and a positive person to be around in a time like this. He made our trip home very enjoying. Lastly, you would think this trip would cost and arm and a leg but this company was extremely fair. Me and my family are so grateful to have stumbled across this service, especially the service provider, Dylan. You guys were awesome!

I can’t say enough for the help Jennifer and Will gave us on the 13 of July. Not only did the tow us from the Ohio turnpike. When I was looking for rental car they called a few of their friends to see if they knew of any rental vehicles.

Jennifer and Will are to awesome people and me and my wife can’t thank them enough for what they did.

During a breakdown, Doug at Madison Motor Services was able to get us very competitive quotes for different towing options, and ultimately get us set up with a 300-mile tow on a flatbed truck within a few hours. The phone staff was friendly and communicated with us openly about timing and delays while we were waiting for a pickup from the local Tireman mechanic shop.
Our driver, Jason, was professional, respectful, responsive, and easy to work with. His friendly demeanor, skill, and confidence turned a stressful and expensive rescue into a relatively relaxing and pleasant experience.
Towing services are never cheap, but if you need help in their area, you should at least get a quote from Madison Motor Services to see if they are right for you. (They are also equipped for Semi truck rescues and towing, if that applies to you.)