21st Towing LLC

My son and his girlfriend were visiting the National Harbor and he called me and stated he needed a jump. I went to him and attempted to provide a jump but was unable to get the car started.

A gentleman saw us and attempted to help, but again the vehicle did not start. He stated the battery was dead as it did not make a sound as though it was getting any juice when we attempted to jump the car. I thanked him for attempting to help us and called USAA for a tow.

I was informed 21st Towing was assigned our ticked and the anticipated arrival time was 1.5 - 2 hrs. (it was 7:30pm). USAA had provided me their contact information and I gave them a call. I explained the situation and informed them that the AutoZone store on Livingstone Road was open until 9pm and they stated they would be able to install the battery if we got there in time. - Long story short - 21st Towing was able to get us within 30 minutes; tow us to the AutoZone and get us going before their shop closed. The gentleman who I spoke with initially was very kind and professional and stated he'd do what he could do to help us (which he did) and the tow driver was also very courteous and professional.

Lloyd

Very impressed, this driver was very courteous and drives very well she let me merge onto route 4. I put 21st towing number in my phone and I know who I'm calling when I need help thank you.

I was in an car accident one week ago today and had to be taken away by ambulance before I could take care of any of my personal business with my car insurance. The police wrongfully had my car towed to 21st Century and I was upset about it. I have my own insurance and would've had it towed for free. Now I had to come out of my pocket to get my car back. While no fault of the owner, or myself, Jason was very understanding and he took off a whole day of fees for me. I greatly appreciate your professionalism and customer service. That was not something that he had to do. Just wanted to say....Thank you, Jason for helping to ease my already bad situation. They even towed my car back to my house for me. If you are looking for a great towing company, call them. They will get it done.

Tony and Jason are awesome! I own a Transportation company in Norfolk VA and one of our trucks with a 3 cars trailer went down. NOBODY out of 40 tow companies in this area would touch it. 21st Towing & Recovery stepped up and was very, very reasonable with pricing. My hat is off to you guys! These are the people to call if you are in trouble and need someone honest. Keep up the good work and honest dealings!