Urban Paws

I’ve been taking my doodle to this location for the last few months. Very impressed with how well managed their drop off and pickups - they come to your car to make it easy.

Unfortunately my doodle did get kennel cough in early November which took a toll on my experience here, but again I was impressed by Allison the manager calling three times to check in my dog. The other reviews are correct in there was an outbreak but honestly it’s just like taking your child to daycare, sickness happens but it’s all about how it’s responded and this team went above and beyond to response appropriately.

Only suggestion would be to get cameras at some point so owners can check in. It brings a lot of comfort to pet parents! Thanks for all you guys do!

I travel for work and found Urban Paws on Google and I’m so relieved and happy that I did! My doodle was very matted and my vet believes he got something matted in his fur that caused him to pluck the fur from his bum.

Urban Paws did a beyond fabulous job grooming my boy and he looks and smells amazing! I wasn’t sure if they would be willing/able to help him given the state he was in and I’m so glad they were! They even were able to leave some fluff on his head, ears, and tail!

I wasn’t able to get him until the end of my work day and they held him for me until I was off work and the rate was beyond reasonable! I would highly recommend! Very satisfied customer.

My puppy went here for a weekend boarding and he had a great experience. He arrived home with his rope toy soaked in urine and I am not sure if they followed the feeding instructions I left, although I have no way of knowing for sure. Great activity space and very friendly staff. Price is great for location and space as well.

We’ve been taking our dog to Urban Paws for over 5 years and have always been happy with their services and care for our pup. They’ve provided daycare, boarding, and grooming, and all have been great. Basic nail filing is free with daycare, just let them know during drop off. Daycare doesn’t require reservations ahead of time. They also have availability for boarding with little heads-up. Even over holiday weekends, I’ve never had an issue with reservations.

They provide curbside drop off, which is amazing during the busy early morning. They’re also located on Elm, a busy downtown street, so it really helps to avoid parking. I have 2 kiddos and anytime I have them in the car, they gladly bring our pup to the car instead of me having to unpack the kids and bring them in for pick-up.

When another dog bit ours, they notified us immediately, took her to the vet to assess injuries immediately (they were minor) and provided pain and antibiotic medication all free of charge.

Our dog has had knee surgery twice in our time there. They maintained her daily/hourly medication needs, provided walks instead of group play when she had to stay low key during recovery, and cared for her as their own.

After little time brining her there, they knew her by name. They clearly care and have had many of the same employees over the years, so not only a great environment for the dogs, the people love being there too. You can see their care for the animals anytime they interact with them. 💕

The staff is amazing. Laura was very helpful and accommodating for my 3 little chihuahuas on their 1st time being boarded. They had a great time and were in great hands by the loving staff... it's a very clean facility and you cam tell all the dogs are happy. Thanks so much for taking such good care or us ..... Jax, Butters, Maverick