Burger King

I don’t know what made this turnaround but it came. There food has been the best lately made to perfection.

We had ordered six burgers, four chicken sandwiches and two quarter pounders. When we headed home we were missing a quarter pounder, which happens, so we decided to call. Nancy had picked up and asked for our order, pulled it up and confirmed we had ordered six burgers in total. So she apologized and said if we were able to come and pick up another burger, which I had some errands to run so I said it would be in the next hour. I had showed up and she apologized once again and had my order made right then and there. She made sure it was done accordingly and when she handed me the bag, I was craving a milkshake so I was wondering if I could order again since it was slow. She had it done on the house and said apologized again for the missing burger. That's how managing and accounting is done, when an order goes wrong which happens, it's how it's handled afterwards that makes it right. I really appreciate Nancy for being helpful, understanding, and making sure she manages correctly. Great service!