Waxahachie Dodge Chrysler Jeep Ram

Wanted to call out great service and customer experience. Took my 2019 1500 in for an electrical issue. Johnathon was super to deal with we mapped out a troubleshooting path and plan. Communication from Johnathon as outstanding and parts group was quick to get the needed part in… Johnathon and team restored my faith in dealerships. Glad honesty is still in alive and well…

Thank you again team!

My first visit was for purchasing a new vehicle and needless to say I am a proud owner of a Ram 1500 that I honestly feel I got a great deal on and the experience was actually pleasant. Mike was my sales associate and he was knowledgeable and courteous the entire time. I will definitely be returning for my next vehicle purchase.
My second visit was for vehicle maintenance on my girlfriend's jeep and I received the same experience as car buying. The oil change and vehicle inspection was quick while still being done right, the price was definitely better than anywhere else in town for the services being provided, and the customer service was excellent.
Thank you Waxahachie Dodge for being a prime example of what customer service should be.

great service! it was definitely an awesome experience buying my wifes new car. the salesman even stayed 1.5 hrs after close to get us finished up, without rushing us or making things difficult in any way. i highly recomend Emmanuel c as he was awesome to work with and very friendly.

tip: check everything before you leave (detail and service) as the dash was not cleaned during "detail" on new car and service left the throttle/brake pedal covers off and in the trunk. i still had an awesome experience and will return, just save yourself the hassle of having to go back or somewhere else to have it finished up by checking before you leave.

I have been bringing my vehicles here for years and the service department has always gone above and beyond to help. Excellent customer service! Today we had to have our new Jeep Wrangler with only 10k miles towed there and even though they were short staffed and backed up, they took care of my us and had my Jeep drivable again. Thank you so much!! Forever grateful 🙏

My experience with the service department was exceptional! Jeremy was an excellent advisor. He kept me informed, got my warranty approvals done in a timely manner, and was very friendly and easy to discuss my process with. Going forward, I will specifically request him as my advisor! Thanks for the quick and awesome service Jeremy!