Pardeeville Veterinary Hospital

Sept 2022:
Update!! Shawn is fantastic and I think has really helped turn the front desk operations around!!! He is very very nice, accommodating and most importantly organized! He also seems to be very knowledgeable in the workings of a business. Thrilled to be able to give this place a good review once again as Dr Terry truly deserves it. And happy we had to give another shot before changing vets. Great job on hiring Shawn!!

November 2022:
Can’t recommend any more unless you have all the time in the world to wait around and you’re pet is comfortable waiting here all day. Phone lines are always busy, always being put on hold and sometimes your call after being on hold never gets answered. Unfortunately, they also seem to be very unorganized. Once brought the bill out to me in the car (covid protocol can’t go inside) and when I asked if they were going to bring my dog out as well they thought I was in possession of my dog already - little scary! It’s just a chaotic place. Need more staff perhaps or to take less clients?
Terry is a very nice vet, but it’s difficult to be expected to wait an hour just to get a single vaccination without needing anything more! Perhaps hiring a business manager and more front desk staff would help!

Shawn(sorry if spealt wrong)greets you as you come in with your pets. Very helpful with any questions you have. Some of their helpers need a little dose of customer association.

Dr. Terry has been the vet for 3 of our dogs and he is fantastic. We followed him from Madison to Pardeeville because he is so good to the animals and to the people who bring the animals in. Kelley is also a super caring person as is all the staff.

They are very amazing group of people. Treat my Kitten hazel with respect and treat me with respect. A few years ago I had my dog McFly and doctor Terry and staff were amazing with helping us understand everything. I will recommend Dr Terry to anyone at anytime. Dr. Terry will answer any questions you may have and the staff are very amazing with how they treat us and understanding every concern we may have. Thanks for everything you may do.

You will never find the most loving caring Vet Clinic in this world! Dr Terry and the gang are the best. That's why I drive an hour one way to take my fur babies here!