State: | New York |
---|---|
Address: | 635 Wemple Rd, Glenmont, NY 12077 |
Zip code: | 12077 |
Phone: | (518) 767-0018 |
Fantastic!!
They are a family run company that has had a long standing reputation of putting their customers first.
Quick, efficient, easy to deal with.
Fast, fairly priced, great company!!
I have been using Family Oil for a number of years now after leaving Mar-Gas for many reasons and have been very happy with them. They are very friendly, return your calls in a timely manner and answer any questions you have.
Last year my furnace stopped running at about 11:30PM in the dead of winter, I called the emergency number and left my name and number, I got a call from Chris about 10 minutes later telling me he was just up the road and would be there right away. When he arrived he went straight to work and determined that it was a faulty burner nozzle which he replaced straight away he even left me a spare nozzle just in case. When all was said and done he charged me what I would consider a very, very reasonable price which was a pleasant surprise to me after dealing with companies like Mar-Gas.
This is a family owned company and I can't say enough nice things about them. No matter who I have spoken to be it Lisa, Chris or the technicians who come to service the furnace they are all polite, friendly answer any questions you might have and charge fair and reasonable prices.
In a day and age where the bottom line comes before the customer with most companies it's nice to see a company that still has old fashion values and where customer service still means something.
So if you're tired of getting the round around and poor customer service from other oil supply companies I would highly recommend Family Oil. I have never been disappointed and I don't think you will be either.
The phone number for Family Oil is (518) 767-0018.
Family Oil is located at 635 Wemple Rd, Glenmont, NY 12077