Redwood Akron

Very please with quick response from maintenance, to a problem, prior to the weekend. The staff member was thorough and respectful and cleaned up well after the job was completed. Thank you and Happy New year!

Kullen and Clarice have been personable and friendly.
Maintenance needs to deal with a few issues like securing loose tub plumbing and covering hole around faucet and rescreening several windows. Will be monitoring for response.
Plumbing in tub was taken care of, still waiting for rescreening of 3 windows.
New Dishwasher didn't drain and leaked onto floor. Maintenance did repair within 2 hrs of work order, but I had to explain to worker it was due to related drain in garbage disposal "not punched out" when installed.
Will see if front door repair done after my furniture moved in.
Update: screen repairs done promptly. Garbage disposal drain remains very slow, backs up with just few ounces of fluid, though maintenance insists it's fine.
Bathroom tub repair won't be done "as that's how it was built".
Front door repainting won't be done until spring.
Prohibited from adding storm door at my own expense, despite many other units still having storm doors "grandfathered" on their doors.
Not at all the pleased with overall construction and maintenance of property. Seems owners want to lower property values!

My non-emergency maintenance requests were handled within a 48 hour period. Always quick and polite service.

Everyone has been so nice and helpful. Couldn't ask for more. The apartment was clean and ready for move in. Management has been super helpful. We are so happy!

They gave us a wonderful tour of the property and ultimately influenced our family's decision to rent here. Their "white glove" service handled everything from start to signing, including the final walkthrough. We would highly recommend the property to all our family and friends.