Leith Volkswagen of Cary

I loved this experience!
There is always someone greeting you at the door and the entire workforce look happy to be there which is very pleasant.
A very special shout out to salesman, Darren Gibson who is the kindest and most patient man ever!!!
And also a Thank You to Jackson McCutchen the Finance Manager.
Go check them out, I’m so grateful they made this such a wonderful experience.
THIS GUY! Five Stars plus

I brought my wife's car in to the express service for an oil change and tire rotation, so I didn't have an appointment. We just moved to North Carolina from Utah, so this was my first visit to this dealership. I was told that it could be 1.5 to 2 hours to get the service done, which didn't fit my schedule. I came about 30-40 minutes after the express service opened. When I indicated I could only wait about 1.5 hours, I was grateful to hear that they would make it work. I was more than pleasantly surprised when it was completed after only one hour. Exceptional service!

After driving through the night from Canada to North Carolina I knew my vehicle was in dire need of service. Worried not knowing what the problem was and what I was going to do I luckily found the best help possible just down the road from my accommodations at Leith Volkswagen of Cary. Not having an appointment, unaware of what the cost may run I started fretting how long I would be stuck in this situation far from home.

That's when I met Ian Allen an advisor who went above and beyond in getting me back on my way. I received 4 new tires which were brought in same day, alignment(which discovered I needed inner/outer tie rods). I was even worried about my brakes which I received a video from technician Anthony who worked on my vehicle which reassured me that my brakes were good and still had plenty of use left on them. I arrived on a Friday afternoon tired, worried, upset about my whole trip down for this wedding weekend. I received my vehicle Saturday morning in time for all the planned events. I left the dealership very satisfied and reassured a safe trip back home but also a little mind blown on the difference in service levels in which I now envy. I do wish VW Canada and VW USA warranties coincided with each other because I would've much rather serviced everything with you guys!!Your showroom blew my mind with all the vintage buses seeing those was a once in a lifetime for me especially the 21 window bus! Once again I can't thank you enough for the hospitality and generosity I received during my short brief visit.

Go!! Canes!! Go!!

My family and I were looking for a new car and came across the Volkswagen Tiguan on Autotrader. Kat in their online department quickly reached out and was able to confirm the price listed online was correct. She promptly sent over the address and other information for to prepare us for the test drive. When we arrived at the dealership, we were greeted by Christy. She was able to quickly pull up the vehicle we were interested in and locate the keys to start the test drive. She made sure to talk to us about the vehicle and all of its features. The test drive route is great because you are able to see how the car is on the highway and on city streets. Christy’s personality also made the entire car buying experience enjoyable. Lastly, Mary in their finance department was a pleasure to work with. Every person we came in contact with was so kind and really seemed to enjoy their jobs. The atmosphere being upbeat and cheerful definitely made the experience a wonderful one. 10/10 recommend if you’re looking for a car to check out Leith Volkswagen.