Oldham County EMS - Buckner Station

I work at a clinic that only sees special needs patients. The patients we see can be very challenging and difficult to manage, they can be intimidating and have some aggressive behaviors. One in particular had to be transported by Oldham County EMS today. The patient has had some behavioral issues but needed to be seen by our clinic. The two EMS workers that brought the patient, Matt Franklin and Lee Parrish, were absolutely wonderful with our patient today! They made sure our patient was safe and comfortable during transport today. When it was time for our patient to be transported again, we called Jefferson County EMS for our patient to be picked up and taken to U of L for an exam. We explained that the patient was aggressive but has an IDD, the lady that we talked to said that this was a call for the police and that the patient needed to be transported in the back of a police car. Our supervisor was on the phone with this person and she was not going to allow them to transport the patient with IDD to UofL in the back of a squad car. Not only would that be traumatizing and dangerous for our patient but also embarrassing to the patients family. Matt and Lee called their supervisor and got permission to transport this patient (because they are from a different district)! They kept the patient out of harms way and prevented potential harm and embarrassment for the patient and the family. At this clinic we train our clinicians how to treat this population, but compassion cannot be taught. These guys went above and beyond to help! Well done guys! Well DONE!

Last Thursday I had the misfortune of needing cardiac assistance... Paramedic Rick Cox and EMT Dennis Tegethoff responded to my call. Thank you God for sending this professional, caring & talented team to save me! You have no idea how comforting it is to know Oldham county has such gifted people to assist when needed. You are a true blessing! Thank you for everything, and please know we truly appreciate your hard work.. God Bless you both
Sharon Cassel