Barnes & Noble

Been coming here for a long time, never any issues other than it always being understaffed on the book floor itself.
Starbucks is great! Two gentlemen working tonight (December 14th, 2022) were just wonderful. Polite, and the older gentleman with glasses made the BEST frappe I've ever had. Was made with care and accuracy. Definitely recommend this spot to anyone visiting Albany/Colonie!

Employees were incredibly helpful.
I came in looking for books from Ryan Holiday, and after struggling to find any work by him in the Philosophy section, an employee noticed my confusion, and asked me if I needed help finding anything. After explaining who I was looking for he directed me to the Business section, to which I found Holiday's works but not the specific book I was looking for (The Obstacle Is the Way). After purchasing other books, I came back to order the book online, but after I asked the same gentleman who helped me before, he looked into the stores recent delivery and found it.
I'm very thankful for their help, the customer service has been just as good any other day I come in.

Barnes and Noble has always been a place of comfort with books on and off throughout my life, and this one is no different. Although I'm not nearly an avid reader as I used to be, it's still a nice place to go to for peace. The staff is friendly and the books are organized is a well planned way so it's not hard finding things. I've taken my daughters here to for some quiet reading time and it was as pleasant as expected. It could use more comfortable seating around the store, and I think they used to have more than they do now, but I suspect a lot was taken away due to covid. I do love that they have a movie and record section, as so many stores have really downsized or taken those away. I'm a person who likes physical copies of media that I love (I bought my Criterion "The Princess Bride" digibook there) and it's refreshing to see that form of media with not only it's own section but as expansive as it is compared to other stores.

Visited to use my gift card from Christmas and look! Frog & Toad!! I love these guys!!
Also, i was told about the summer reading list and I'm excited to do it! Also, I signed up for the B&N kids club .. 🥰