NAPA Auto Parts - M-2 Auto Parts

Today I stopped in to get a battery replacement for my vehicle. I met a father and son tandem named Mike and his dad, Milton. Milton is an absolute gem, A gentleman, A knowledgeable professional, but what makes this visit worthy of a perfect rating is…SERVICE. Milton went above and beyond the call of duty. Educated me on the science of batteries. I was so impressed by this gentleman that I introduced him to my family…because he made me feel like his. Thank you Milton for who you are and what you do. To anyone who may be reading this…go to the Novi location (a small independent store, not a big box store that treats you like cattle) spend your money and support this business.

The guys at the shop are super friendly especially & knowledgeable, Mike and John extremely helpful. The dealership wanted to charge me $55 for the air filter for my Acura, I was able to get it at half that price to install it myself for the same OEM air filter. They had to order it, but it was in on the next business day. Definitely Shop local!!

I ordered a water pump for my Chevy C50 grain truck. When it came in it was the wrong pump but a very efficient and polite counter man searched inventory and found a very dusty box with the correct pump. They had it in inventory all along. I was thrilled and was able to complete my repair that day. It took some cross referencing of numbers but the fella behind the counter really did his job. Very impressive in a time where quality service is hard to find. Thanks!

Great family owned part store. Joel and the guys over there are great! Working in the service industry, I've never been a fan of big box parts stores with young kids who don't know anything about parts or vehicles, or the old guy who thinks he knows everything but could never cut it as an actual technician. M2 has the resources and experience to actually do some research and help you find what it is you are looking for. They are more than happy to help you so this even if it requires more time and work for them. They also only sell high quality parts. If you want the lowest quality, no name part, but the absolute cheapest part available, then this may not be the place for you. If you want high quality parts at a fair and good price, this is where you go! Take it from a pro. These guys are the real deal. A+++ service.