Banner Poison Control Center

My experience was a phone call to a gent named Dan. I was serious scared and in distressing pain. I had come in contact with the creamy pure white substance that runs from the trimmed ends of Firestick cactus. It had somehow gotten in my eyes. I woke up Christmas Eve morning with my eyes on fire. At first I was unnerved and baffled as to the cause. My wife then thought to mention the cactus I had trimmed the day before. I Googled it and in no time found the word “toxic”. I managed to read a bit more through the tears, then called this poison control.
Dan patiently directed me to jump in the shower and run warm water into my eyes for 20 minutes. Then lay down with a cold, damp cloth covering them and he’d call me back. Ultimately, I made a trip to urgent care. In the end, it was the 20 minutes of water to the eyes that solved this frightening experience. Thank you, Dan.
Dan Hart / 12-26-22 / Scottsdale AZ

Called them after mixing some household chemicals. Everyone I spoke with was very professional and friendly. They were able to provide me with advice to help avoid further disaster as well as made a point to call back with any further questions.

I called when my daughter was stung by a scorpion and Logan was a knowledgeable resource and very helpful. His calm and kind demeanor helped bring the panic out of the situation. I appreciated the follow-up call to check in as well!

I experienced a severe scorpion bite three days ago. We called Banner Poison Control who provided guidance over an eight hour period. My symptoms were graded as a three and ranged from severe pain to rapid eye movement, muscle cramping and facial numbness and involuntary spasms. We spoke to two very knowledgeable RNs over that period of time who provided information, reassurance and regular monitoring. They called every 1.5 to 2 hours for updates and answered any and all of our questions including if or when to call 911. There is no doubt that my favorable outcome was greatly influenced by the care I received. Thank you so much for all that was done!

I had to call tonight about my daughter who was stung by a Scorpion. I spoke with the most amazing women named Diane. She was so calming to my uneasy soul. After we spoke for little bit she explained exactly what might happen. I was able to relay the information to my 10 year old. I hung up with Diane and she called me back an hour later to see how my daughter was doing. She is absolutely an amazing person. Thank you Diane!!