Waukegan Tire - Grayslake

GREAT customer service from everyone. Everyone is always smiling and very professional. They have done a great job on our repairs. They guarantee their work, but have not had to go back. The CEO was there helping out one day and I had no idea it was him until I saw his picture on the wall. He is so down to earth and treated his employees so well. Thank you all for making us feel comfortable even though we were so stressed when we had to get rid of our car.

Great friendly staff! Dropped my car off for an alignment and they started working on it right away. Prices were very reasonable compared to other local shops and definitely trust them more than the big chain stores. Definitely a returning customer!

They are very polite, and knowledgeable. They gave me many choices of tires and also explained what each one is and does. Then with no pressure I made my choice. While installing the new tires, they inspected my brakes the lines and topped off all the fluids. They did a thorough job and quickly. I was very pleased. Thanks

I'm old enough to be your grandmother.. that often means I am treated as an opportunity be financially played. The service I needed could have been exploited.... "you need a new set of tires ",was never the words I heard. I had the service done they suggested. I was relieved and awesome.
I waited with Wilmer the customer. He said only good words of their shops. He owns a construction company and was waiting on his service. Says a lot...nice company has nice customers.
Les and company has a new best friend; whether they like it or not.
Les and all the guys are straight shooters, hardworking guys. Waukegan Tire Inc. , you are very lucky this crew chose to work for your group. Bravo!

Arrived at store right at closing, needed a tire fixed as my wife drives early morning for work. Without hesitation they asked an employee if he would stay and fix it, he also agreed without hesitation. They easily could have charged more but did not, cost as though I was there during normal hours. There was a lot more to this visit that impressed me. They for sure have gained a new customer, great job.