W.W. Williams / CT Power: Carrier Transport Refrigeration

They got us in on a Friday without appointment to get our TCU calibrated. The service was fast, waiting room was a nice change with tv, recliners , and tables. I was also able to bring in my puppy. Great job guys. Keep up the great job. It means a lot to us truckers.

Truly appreciate these guys.. They took me right away as I was experiencing something with my reefer unit. They were very professional, courtious and prompt!!

I love this place good customer service thank you all my Apu can’t start at night I didn’t sleep well weather was hot in morning I call them a good person answer my phone call i don’t remember his name I asked him if they can fix my Apu he said come in we see what we can do I went after 16 minutes my apu start working the technician was friendly person he told me the problem of apu and asked me permission to work the apu now apu is working good thank you the technician

Rob the mechanic did a good job. Pulled in to get 3 sensors replaced for alarm code A56. I was explained the worst and best case scenario. Was there for 3hrs of labor and back on the road to pick up Reefer load which I prefer instead of dry loads as a Owner Operator. I will be back to get light bar installed on Reefer unit once they come in stock.

Company sent me here because the alternator in my refer unit went out. It was a Sunday and the only services was the guy on call. When I arrived, the guy was already out on several calls and said it would be 3 to 4 hrs before he'd get back to the shop. So, took a nap. 3 hours later, the guy showed up and I left 30 minutes later. Give it 4 stars because they didn't keep me hanging. So many places say 3 hrs and 6 hrs later they finally show up. Also, because after the guy showed up he said it wouldn't take long, he just had to grab the parts. He got it the part, replaced it, and sent me on my way. Very professional. Been to places where it took 2hrs just to replace a battery, because everyone stood around and basically did nothing. This place was refreshing, nice to know some people actually take pride in their work.