Dupont Heated Self Storage

Thanks to the entire team at DuPont Heated Self Storage. Each time that I’ve visited this establishment I’ve been met with warm welcoming greetings. Something small but very noticeable and appreciated, especially today! Thanks for all that you do and for making me feel as though my business is appreciated.

I called here with pricing questions and questions about the unit specifications and was met with respect, professionalism and courtesy at every turn! I absolutely loved my experience with Christie. She was very patient with me and answered all my questions without hesitation or irritation. I never felt rushed and I felt very comfortable with asking such specific questions.

I rented a U-Haul from this location. Very convenient location for DuPont residents, the online reservation process is easy to use, and the staff is extremely user-friendly. There was an accident on I-5 which snarled traffic and they didn't charge me extra for missing the dropoff time. The truck and facility was remarkably clean, and the front office is conveniently stocked with boxes, tape, etc. Will certainly recommend this location to others!

It is a facility requiring a little maintenance. A little pricier than I'm accustomed, but that seems to be the norm in the area. It was well lit and a clean facility. One of the doors had a broken security pad and was taped to allow entry. I was only there for a week and it was not fixed while I was there.

There is an initial setup fee and they charge by the month. I think the biggest issue I had with the facility was that I was there for a week and had no prorated refund so I ended up paying for more than one month (monthly fee and initial setup). They did offer a free lock, which I returned as I already had one of the same type.

The staff was friendly and the units were clean and worked well. It was easy to get to with plenty of space if you have a larger vehicle (semi trucks go down the dead end road for a distribution plant next door and have space to turn around). They also have better security than I've seen at other locations (with sensors on each individual unit). Overall not bad, but if you're moving to the area and looking for short term, be aware that at minimum, you're locked in for a little over a month fee for a month or less of time.