Arc Electric, Air Conditioning and Heating

They had the part on the truck. I did call early, within a few minutes at the start of their day, but they had a HVAC tech to the house within 2 hours. Repair wasn't expensive either, under $300. For heat the same day you call, I didn't feel price gouged.

Summary
1) Fast
2) Parts on truck
3) Professional tech
4) Friendly office staff
5) Clean

That is a 5 out of 5!!!

I called to request furnace repair and the technician arrived minutes later! He fixed the problems, two of which were caused by one of the "big name" companies. Do yourself a favor and call ARC Electric first. I was extremely impressed.

Called on a Wednesday mid-afternoon and was told that unfortunately they would not be able to get out until Friday because of a busy schedule. But suddenly later that afternoon Mike showed up (he had finished another job ahead of schedule) and was able to repair our AC quickly. He was friendly and professional, explained everything and took the time to answer questions. The charge was reasonable and I would use them again.

Our A/C stopped blowing on one of the hottest days of the summer. I called Arc at about 9 PM for an emergency repair. The man who answered explain what he believed with the issue was and had me turn off the air, but turn on the fan to melt ice that was on the inside of the unit that we could not see. He said he would send someone in the morning, because there was nothing they could do until the ice melted. The next morning I got a call that they were on the way, and the service man showed up timely and worked on the furnace. He talked to my husband about what he was doing, what caused the problem, and what we need to do better. I really appreciated the quick response the professionalism and the help from this company. I really appreciated that they took the time to talk to me the night before to start working on the problem. I highly recommend this company due to their knowledge, quick response, professionalism, and honesty!!