Johnson Heating | Cooling | Plumbing

Johnson Heating initially came out to perform a repair on my 20 year old furnace. They repaired the system but took the time to step me through why I needed to consider a new system. This built initial trust with me. I asked for someone to come and quote a new system. When this gentlemen arrived he was patient, knowledgeable and answered all of our questions. It did NOT seem to be a sales call, but rather trying to do what is best for the customer. Their price was very fair. When we gave them the go ahead, they were here installing it the same week, right on time. The installation crew was professional, friendly and excellent to work with. They were very conscientious about maintaining a clean workspace. About a week after installation and after we paid them, we received a check in the mail refunding our repair that they had performed. Every aspect of this experience was top notch.

We used Johnson when we needed to replace our HCAV and they did a fantastic job, so we didn't hesitate to call when we had plumbing issues. The initial inspection to find the problem was done by Sarah, who was kind and was quickly able to locate the problem. The two men who did a full replacement on our plumbing, John and Brian, did a fantastic job. They walked us through every step by showing us pictures, explaining what was going on, and telling us what they were doing to fix it. They replaced our entire plumbing in two days, did such a thorough job, and were kind while doing so. Great company, great team, and great work.

Johnson Heating & Cooling is an outstanding company and we highly recommend them. We replaced both the furnace and air conditioner with a hybrid system and the installation took only one day. The crew was very professional and respectful of our property. They cleaned up after themselves so well, you couldn’t tell they had been here. We got three quotes for this project and Johnson Heating & Cooling was the best and most practical for our situation. It didn’t hurt that they were also the lowest bid. Our kudos to Shawn.

Worked with two plumbers to install our dryer vent, both of whom were kind and communicative, important qualities to new home-owning English teachers with zero practical knowledge. John installed the vent and had the job done in less time than expected. Even our useless eyes can tell the workmanship is excellent. Also, he pointed out (unprompted and free of charge) that our new washer wasn’t draining properly and suggested an easy fix even I could handle. This might’ve saved us thousands of dollars since the washer pipes would’ve eventually burst. We’re more than grateful and will be relying on Johnson for as many years as we live in this house.

This team was great to deal with. I'm in Columbus and of course there are other options, but their quote for my HVAC system was competitive, and they had the parts I needed on time in a difficult supply chain year. Super happy that they use Carrier appliances as well. Don in sales and Jose in service were awesome -- very trustworthy, no nonsense, friendly and the kind of people you'd like to hang out with. Excellent across the board. Thanks guys!