Restoration Roofing NTX

We have been working with Chris Packett at Restoration Roofing since May after the epic hail storm we saw here in North Texas on April 28, 2021. Chris was recommended to me by neighbor who had worked with Chris on previous projects and sang his praises. I admit that I was intimidated by the process of getting a new roof installed - in addition to other repairs resulting from the hail storm. And, I admit that I was leery of contractors! I have encountered contractors who are total flakes, scammers, etc. But Chris has truly earned my trust!

My insurance company said I had over $30,000 in property damage. Chris made the process of getting everything restored an absolute breeze! He communicates so well and I knew what to expect every step of the way. He’s reliable, flexible, extremely thorough in ensuring the repairs are done properly, and he listens and explains things well. Chris has even taken my phone calls on the weekends without ever making me feel that I bothered him.

Yesterday, Chris came out to install an AC unit cover and as he was about to leave, I showed him a spot on my house where soot had built up on the brick and mortar. I asked if he had any recommendations and Chris volunteered to remove the soot himself! He came out this morning with his personal pressure washer but couldn’t get it to work. So he went to the store and bought the products he needed to remove the soot. Now my brick and mortar look as good as new. I couldn’t believe how well he has served us! Chris truly went above and beyond for us. He truly is a gem!

We would absolutely recommend Restoration and will certainly use Chris for future projects down the line.

Restoration Roofing NTX was an absolute lifesaver. The owner, foreman and entire crew worked seamlessly to get our entire roof replaced in ONE DAY. The process of replacing a roof can be extreamly messy. This crew meticulously worked to ensure we didn't have any residual damage to landscaping, exterior lights or A/C units (which we had in the past with another roofing company). Had entire roof replaced, new gutters & screens in 4.5 days. Highly recommend this company!

Great company from start to finish! Very thorough on explaining the entire process, handled our hail claim and dealt with adjusters along the way.

Crews were very professional and cleaned up very well after the job was done. My roof looks amazing now!!

Best customer service ever. Always on time. Dealt directly with my insurance company to ensure our home was fixed properly after hail damage in April. We had our roof replaced, gutters replaced, and our fence power washed and restained. You can’t find anyone better than Restoration Roofing. Absolutely amazing!

We are very happy customers! Restoration Roofing NTX did a great job on our new roof. We saw a post on our community Facebook page on Friday, spoke with Clayton that evening and he came to give us a quote the next day! Within days we had a brand new roof and zero issues. I went to work before they came and when I got home I never would have known they had been there, except for the seamless new roof, of course. We did hit a snag with the insurance company, but Clayton had it solved on his end before he even told us about it. Their rates are more than fair, I highly recommend this company!