Royal Pools & Spas

We just bought a hot tub from Royal Pools and Spas in Newburgh!! We’ve been thinking about, dreaming about, and researching hot tubs for years and finally decided on Royal Pools and spas because of their long history in the area. In the Newburgh location, we worked with Jason Needham, the store manager. Wow, what an awesome, helpful, knowledgeable, straight-shooting, friendly person. He didn’t pressure us in any way but he happily answered all of our (1 million plus) questions. We went in thinking we wanted one particular model of hot tub (the Montclair by Sundance) but Jason helped us understand that that one might not be the best option for us. The main reason for that is my husband just over 6 feet tall - Jason took a look at him and told us the Montclair had a “petite lounger” that might be a little cramped for my husband. The main reason we want the hot tub is to help with my husband’s back so we DEFINITELY don’t want him to be cramped. We settled on the same manufacturer (Sundance) but the Bristol model instead, and would have been very disappointed with the Montclair had it not been for Jason’s help. We’ve done a lot of shopping and research so we knew the price was fair. We were really happy to learn that the steps, cover and cover lifter are all part of the package. We applied for financing right in the store, and received 0% interest for 48 months. Delivery should be within 6-8 weeks. We couldn’t be more excited!!! Thank you, Jason for all of your help and making this little dream a reality for us!!

This is a great pool company. Installed radiant oxygen pool last summer. Love it no chemicals. This year we purchased a heater from them. It arrived within 2 weeks. I had electrician doing the work for the heater and realized I needed pool company to come and install it to pool. As busy as they are right now they came the following day to help me. They open and close my pool and guys are always professional. Highly recommend.