T R Imports

Brendan and James went above and beyond guiding me through some warranty work and made it painless to get resolved. Both guys are extremely professional, and I am proud of the work they did to my shotgun. I can't express how thankful I am in regards to the entire situation.

I purchased a SE122 4 years ago and it's still working great. I shoot trap, skeet and dove with it every year and have never had a issue. Great shotgun and Great company.

Amazing customer service! Noticed their gun (Bullpup) I bought from a different dealer didn't come with certain parts and the manual, so I called and Brendan took care of everything for me on the spot! I would give more stars if I could

EXCELLENT CUSTOMER & WARRANTY SERVICE!

I bought an EVO-BT shotgun from Primary Arms about two weeks and it arrived with a factory defect (broken pistol grip). I contacted TR Imports and on Sunday night and by 10am the next morning, a customer representative (Brandon G.) had called and left me several voice messages as well as emailed me several times to take care of the problem. When I finally made contact with the representative, he was professional, polite and very helpful. Within 30 minutes of this call, I received an email from USPS notifying me that TR Imports had send me a package (the part plus all extra mounting hardware).

Had a hard to find product in stock so we ordered a couple and expected to wait weeks for them. Easy sale transaction with proper email updates. Shipped and notified the very same day and they showed up faster than Amazon ever has. Plus the items are perfect and were packaged with care.
Could not have been more happy with the entire experience.