Bloomington Carpet One Floor & Home

We had the carpet in our whole home replaced by Bloomington Carpet One. It was our first time buying carpet and Mike McGuire helped us out greatly and kept us focused towards making decisions. He helped us weigh the pros and cons and was super patient with all of our questions and considerations. We had an issue with a small manufacturing issue that the team helped review and present options for how to address. We are thoroughly pleased with the outcome and would recommend using them to anyone. The customer service and their commitment to ensuring we were 100% satisfied isn't just talk- they really mean it!

Mike McGuire was very knowledgeable about flooring product options as we met with him multiple times exploring the choices for our home upgrade / refresh. Mike carefully guided us as we pursued the best product for our home and lifestyle. There was no sales pressure as we brought home several flooring samples from the store.

When we made our selection, Mike and Cory came to our home at the set appointment time to measure and develop their estimate.
They were very thorough in explaining the process and timing that should anticipate. They could accommodate our preferred schedule.

As a part of the installation we needed to add base trim where we previously did not have any… they called to set up delivery of the product to allow us time to prep and paint these materials ahead of the scheduled installation dates.

The first morning of the scheduled installation dates, Jason came as the appointed time and began the project.
Jason was incredibly competent and hard working, Jason explained what his process and timing would be, and as the installation progressed he kept us informed and stayed on schedule completing when ha said he would.

At the end of every work day Jason thoroughly cleaned up the job site, and informed us about his plans for the following day.

We could not be more pleased with our newly installed flooring. The finished product exceeded all of our expectations.

Dave & Carol

Had a great experience with Carpet One in Bloomington. We chose them based on previous reviews and we were not disappointed. We worked with Nate, who was flexible and able to accommodate our schedule, even a last-minute change. He patiently answered all of our questions and we didn't feel rushed or pressured at all to make a decision. He left the samples with us to give us plenty of time to decide on style and color. We carpeted our entire basement, so we requested a two-day install; they said they could do it in one, but logistically this was impossible for us. We ended up having to postpone due to Covid, and Lauren was wonderful in getting us rescheduled to the following week. The installers were great as well. They cleaned up as they went along and made sure all was completely clean before they left - both days. They were quiet and respectful, which was much appreciated since I work from home.

We have other rooms that will need carpeting and we will definitely be contacting Nate again to help us out!

I absolutely love my new kitchen floor. It’s durable and feels good under my feet. I never thought I’d become a fan of the plank flooring. Now I’d like to install this across my home. Kudos to Nate at Bloomington carpet one!

We just had beautiful wool carpet installed in our bedrooms. We found the selection and quality of products in the showroom to be plentiful and appreciated that we could bring home samples to try. We had a few minor hiccups along the way but after voicing these to Matt, the General Manager he had genuine concern and care, unlike I've ever experienced from a business owner. I'm looking forward to utilizing Carpet One for my next flooring project in the spring.