South Shore Chrysler Dodge Jeep Ram Service Center

I recently had an issue with my car's steering that was caused by a tow truck. Joe, who runs service, had my car on a lift same day and quickly eyed the provlem. An outside tow guy broke a tie rod. The service was very helpful and he was very professional and friendly. When it came to negotiating, they have set pricing but he came down a little and I left happy. I like that you can talk to the service technician who does the actual work on our car. He was very familiar with the issues I had and he pinpointed exactly what needed to be adjusted. He also took me into the back of the shop to look under the hood with him and showed me where I could upgrade an air filter I hadn't even know was blown. He put the car on a lift and showed me underneath where he was working on the steering. I am an unusual customer because I want to see the work and I really appreciated the opportunity to get back there in the shop. Car's running much better now and it feels safer on turns.

Great easy buying experience from start to finish. Had pleasure of working with Louis M for test drive - great guy and funny too. And June handled paperwork superbly. You will enjoy working with South Shore!!

Had to take my 06 charger for a recall. Good and smooth process. Very nice waiting area, comfortable chairs and free tea. Andrew was very helpful and kind. I appreciate it!

This was my second visit. This time I had a recal. Had an appointment. As with the prior oil change - it takes good 2 hours before you can leave with your car. More than I have expected with what needed to be done. Place is clean at the waiting area. There is a coffee/tea/hot chocolate machine for use. One outlet to charge your phone. My only wish was that there was a faster in and out process.

I must say this Chrysler dealership by has been the best I have been to so far . I dealt with eddie pineiro and he was great friendly and kept me updated the whole time . I was a little skeptical because of the other reviews but my experience was great they got my car fixed and returned much quicker than any other jeep/Chrysler dealer. They changed my water pump on my 2012 Chrysler srt8 . Thanks Eddie pinero